Serving Greater Greensboro, Winston-Salem & High Point

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Reviews From Surry County
Products & Services
Basement Repair Services & Products
WaterGuard Interior System
DryTrak Drainage Channel
TrenchDrain Drain Grate
IceGuard Discharge Line
FlexiSpan Wall Crack Repair
Polyurethane Crack Sealing
WellDuct Window Drainage
BrightWall Waterproof Panels
ThermalDry Wall Barrier
Basement To Beautiful Pre-finishing Wall Insulation Panels
Drain Tile Installation
SuperSump Pump System
TripleSafe Pumping System
UltraSump Battery Back Up
Sanidry Dehumidifier

 

Crawl Space Repair Services & Products
CleanSpace Encapsulation Vapor Barriers And Liners
Turtl Access Hatch
EverLast Crawl Space Doors
Sanidry Csb Dehumidifier
SmartDrain Water Drainage
SilverGlo Wall Insulation
TerraBlock Floor Insulation
SmartSump Sump Pump
Crawl-o-Sphere Crawl Space Fan
WallCap Block Wall Sealer
SmartVent Flood Vents

 

Foundation Repair Services & Products
Push Pier Underpinning For Settlement, Foundation Leveling, Sinking Foundation Repair
Geo-lock Wall Anchors
Geo-lock Helical Anchors
PowerBrace Bowed Wall Repair
CarbonArmor Fiber Wall Repair
SmartJack Crawl Space Support
Slab Pier Repair
EZ Post Deck Repair
Shotcrete Wall Restoration
Company Awards
25 Mile Award!
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2017 Super Service Award
The Angie’s List Super Service Award honors excellence among home service pros who maintain superior service ratings and reviews on... [Read more]
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Surry, NC Professional Basement Waterproofing

Happy Customers Surrounding Surry County, NC
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We not only adhere to the highest industry standards, but we also strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Surry, NC.

Basement Waterproofing & Crawl Space Repair in Surry, North Carolina

Water in the basement or crawl space leads to mold, rot, musty odors, and structural issues. It also leads to a reoccurring headache for you. Luckily, our trained experts are available to permanently fix the problem.

We will properly install a hidden drainage system in your Surry basement and completely encapsulate your crawl space with CleanSpace vapor barrier. We are here to solve the problem for you.

Why Choose Us?
  • Lifetime Warranty on all Perimeter Waterproofing Systems
  • 25-year Warranty on Crawl Space Encapsulation Systems
  • Sump Pump Installation, Repair & Replacement
  • Basement, Crawl Space & Spray Foam Insulation
  • Crawl Space & Basement Dehumidifiers
  • Hundreds of Satisfied Customers

Mess-free & durable concrete leveling in Surry, NC

Did you know that damaged, sinking concrete slabs, like steps, driveways, and warehouse floors, lower the value, security, and image of your Surry property? They are also liability issues. It is because of these reasons, that residential homeowners understand the urgency of getting these issues repaired quickly. These issues are often costly which is why at Carolina Basement Systems we have thoroughly trained experts who are here to help throughout the whole process!

Carolina Basement Systems understands their concerns. So instead, we provide a simple, mess-free, and durable concrete lifting solution: PolyLevel. PolyLevel is installed through a quick injection system that produces lasting results with no mess!

The benefits of PolyLevel:

  • Non-invasive installation
  • Quick application & curing
  • Clean &precise lifting
  • Adjustable & durable for loads of all sizes

Contact us today to schedule a free concrete leveling estimate for your Surry home!

Quick & long-lasting concrete crack repair

If you want a quick, innovative, and durable concrete crack repair solution that can't be beaten, then NexusPro from Carolina Basement Systems is for you. With NexusPro, we repair unappealing, cracked concrete slabs while restoring value, beauty, and security to your Surry property!

NexusPro is a powerful concrete sealant that is resistant to harsh weather, UV rays, and much more!

Benefits of NexusPro:

  • Stands up to harsh temperatures
  • Produces tough & long-lasting results
  • Can be installed all year-round
  • Resistant to UV rays, cracking, & bubbling
  • Cures in 60 min. (compared other brands at 24-72 hrs)
Job Stories From Surry County, NC
Crawl Space Repair in Mount Airy, NC

The crawl space in this home showed early signs of mold development and had debris from insulation and weak plastic coverings scrapped throughout. The environment this created was not only at risk of mold but also of providing nesting for bugs and other vermin that would damage the house and contaminate the crawl space air.

One of our inspectors evaluated the situation and straightforwardly explained the solutions for the problems to the homeowner. After the homeowner choose us, we sent our crew to clean up the existing mess and installed CleanSpace, SilverGlo, and a Sanidry dehumidifer. These products were designed to protect crawl spaces from moisture building up and to be long-term solutions. CleanSpace in particular is used so that over the years the plastic covering remains intact unlike other products that become ripped or get shredded easily by rats and other sources.

The homeowner, Peter from Mt. Airy, said trusting us was “One of the very best decisions I have ever made with my home” and we are extremely happy to of made such a difference in the life of this homeowner.

Wet and Cracked Basement Wall Repair in Siloam, NC

This older basement had seen its better days and over the years formed two primary issues. It was wet and cracking. As rain wore down the dirt around the home and the cold air froze the water in the ground just to have it thawed out, and the weight of the entire house bearing down on the basement the walls became defenseless against nature. Water was leaking in through the block rendering it useless and leaving a musty smell behind. It was cracking and beginning to bow the back wall threatening a collapse.

We discussed these issues with the homeowner and offered our best solution. After accepting the proposal, we sent our crew out to do the work. By Installing our patented WaterGuard waterproofing system around the edge of the basement we ensured this basement will collect and pump out any water that makes it way to the block walls. In addition to the waterproofing we also supported the back wall with steel beam supports. These supports can push a wall back in place but are designed to hold a wall and prevent bowing from ever happening. This cracked wall needing the support.

After completion and another customer satisfied, we cleaned up our work and left it the basement better than when we found it. The work installed in this home increased the homes value and protects it from the issues nature and time had brought upon it.

Wet and Cracked Basement Wall Repair in Siloam, NC - Photo 1Wet and Cracked Basement Wall Repair in Siloam, NC - Photo 2Wet and Cracked Basement Wall Repair in Siloam, NC - Photo 3Wet and Cracked Basement Wall Repair in Siloam, NC - Photo 4
Stabilizing Sinking Floor with SmartJacks in Elkin, NC

The floor of this home had started to bow and was slowing sinking down. This is a common issue for some older homes, and over time it can become a real stabilization issue. We inspected the home and subscribed the quickest, easiest, and most reliable way to stop the sinking.

SmartJacks installed under a steel beam support was the solution. We ran the beam across the entire crawl space under the sinking floor joists which created the perfect support for the SmartJacks. These metal jacks are designed to work inside crawl spaces and basements to support sinking floors. We evenly spaced out enough of them to support the area and tightened them to keep the floor supported.

After we finished, the homeowners were happy with how the job turned out. It was a solid start to protecting their home from the natural wear and tear. There was still work that could be done, and we started to seal off the crawl space, but when we left the floor was perfectly stabilized.

Stabilizing Sinking Floor with SmartJacks in Elkin, NC - Photo 1Stabilizing Sinking Floor with SmartJacks in Elkin, NC - Photo 2Stabilizing Sinking Floor with SmartJacks in Elkin, NC - Photo 3Stabilizing Sinking Floor with SmartJacks in Elkin, NC - Photo 4
Supporting Sinking Floor with SmartJacks in Lowgap, NC

The crawl space under this home had plenty of problems, however we were here to solve to structural issue. The floor above the crawl space was sinking heavily and relied on makeshift supports from underneath it. This method of supporting the sinking floor had only one way to go and that was down. We knew the best way to keep this foundation supported and to stabilize it from further sinking was to install SmartJacks which are specifically designed to support floors from inside basements and crawl spaces.

When we got into the crawl space it was important to clear it out and regrade the area to keep it level for the jacks. This also made it much easier for future work to be done. Once we got the crawl space ready to go, it was easy to get the SmartJacks into place. We spaced them out strategically and tightened them to stabilize the floor and attempt to get some lift back.

After the job we cleaned everything up and left the crawl space looking great. The home now has a reliable source of protection from the sinking floor and unstable foundation. Of course, there are many issues that could still arise with this home, but for now it is in good condition, and the homeowners were happy with our work.

Supporting Sinking Floor with SmartJacks in Lowgap, NC - Photo 1Supporting Sinking Floor with SmartJacks in Lowgap, NC - Photo 2Supporting Sinking Floor with SmartJacks in Lowgap, NC - Photo 3Supporting Sinking Floor with SmartJacks in Lowgap, NC - Photo 4
Encapsulating Drafting and Wet Crawl Space in Ararat, NC

One of the major problems that the homeowners were having with their house was the draft from the crawl space. The area under the home was so susceptible to the weather outside that it made it difficult to keep the home heated and cooled.

The solution to this problem was a crawl space encapsulation and waterproofing system. Encapsulating the crawl space made the area a part of the home against and not just conduit for the weather to affect the home. The perimeter was waterproofed with a sump pump. The walls were insulated from the cold and heat. A CleanSpace vapor barrier was installed to keep moisture out of the air, and a SaniDry dehumidifying air system was plugged up to keep the crawl space air dry.

This area of the home had never looked so nice! We made it a proper part of the house and kept it protected from the elements outside of the home. The energy efficiency increased as well as the air quality and made the homeowners very happy with the result.

Encapsulating Drafting and Wet Crawl Space in Ararat, NC - Photo 1Encapsulating Drafting and Wet Crawl Space in Ararat, NC - Photo 2Encapsulating Drafting and Wet Crawl Space in Ararat, NC - Photo 3Encapsulating Drafting and Wet Crawl Space in Ararat, NC - Photo 4
Stabilizing Bowing Wall with CarbonArmor in Elkin, NC

The block walls in this basement had severe cracking and had started to bow inward. This kind of damage to the wall created concern for a wall collapse and so the homeowners started looking for a solution. They found us and we conducted a free inspection of their wall and found that the likely cause of the issue was the freezing and thawing of the ground outside the walls. This expanding and retracting of the earth had moved the foundation walls that formed the cracks and put the inward pressure on the walls.

Our solution was to stabilize the wall with CarbonArmor strips. These strips are flexible and extremely durable. They allow the block wall to move organically while holding it together. The installation of these CarbonArmor strips are quick and easy and less intrusive and more forgiving than steel beam supports. This is a great solution for the early stages of an inward bowing wall such as this one.

After the job, the homeowners were happy with our work. The basement walls were stabilized, and the threat of a wall collapse was no longer on their minds. We offer several solutions for cracked and bowing walls, such as steel beam supports, but this basement got the most value out of our patented CarbonArmor strips.

Stabilizing Bowing Wall with CarbonArmor in Elkin, NC - Photo 1Stabilizing Bowing Wall with CarbonArmor in Elkin, NC - Photo 2Stabilizing Bowing Wall with CarbonArmor in Elkin, NC - Photo 3
Waterproofing Basement with a Sump Pump and French Drain System in Elkin, NC

When the walls started leaking and the concrete floor was pooling water, the owners of this home new it was time to look into waterproofing. Over time, water will find a way into a basement and that is why we’ve spent all our time investigating the issues to find solutions. We inspected this home and found that a full perimeter interior waterproofing system was the best solution.

Our system utilizes our WaterGuard perimeter drain that collects water from the walls and ground before it gets into the room and runs it into our TripleSafe sump pump. From there the water is pumped out of the basin away from the home through a French drain. This drain also utilizes an IceGuard to protect it from getting stopped up and freezing during the winter.

This system we installed into this basement and it works great! The homeowners were very happy with the result, and we were happy to help another basement stay dry and safe.

Waterproofing Basement with a Sump Pump and French Drain System in Elkin, NC - Photo 1Waterproofing Basement with a Sump Pump and French Drain System in Elkin, NC - Photo 2
Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC

Constant influxes of water in the ground around the basement in this home started to cause a few issues. The pressure started to crack a portion of the wall and water was seeping through the block walls into the basement. This also put the home at risk of a wall collapse and mold growth from the high humidity.

We inspected the basement and proposed a solution. This solution would waterproof the perimeter of the basement, making it perfectly functional again. It would keep water vapor out of the air and dehumidify the air to keep the humidity low and reduce the risk of mold growth. Also, this system would stabilize the cracking and problematic wall to keep it from collapsing.

The homeowners reviewed this solution and trusted us to install our patented products to solve their problems. The job was clean, and everything went to plan. The homeowners were very happy with the results and glad to have their basement protected from these issues.

Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC - Photo 1Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC - Photo 2Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC - Photo 3Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC - Photo 4Waterproofing and Stabilizing Block Wall Basement near Lowgap, NC - Photo 5
Supporting and Raising a Pilot Mountain, NC Concrete Porch

Poured concrete slabs around the base of the home, such as this one, often experience complications with sinking toward the home. The erosion and settlement around and under the concrete porch gave way for it to slope toward the home. This made every rain a problem for the home because the water on the porch would flow toward the base of the home and pool up on the porch.

When the homeowner’s decided to search for a solution, we did a full inspection of the problem and suggested injecting our PolyLevel foam under the slab to attempt to raise it and the stabilize it from sinking further.

The homeowner’s decided to trust us with this project and were not disappointed. We were able to achieve lift and move the porch back to its original pour line under the home’s outer wall. We also successfully filled the void underneath the slab to prevent further issues with sinking. Everyone on this project was happy to have worked on it, and the home’s concrete porch has never been more level ever since it was poured.

Supporting and Raising a Pilot Mountain, NC Concrete Porch - Photo 1Supporting and Raising a Pilot Mountain, NC Concrete Porch - Photo 2Supporting and Raising a Pilot Mountain, NC Concrete Porch - Photo 3Supporting and Raising a Pilot Mountain, NC Concrete Porch - Photo 4
Inspecting and Waterproofing Flooded Basement in Dobson, NC

Flooded basements are no strange thing to us. So, when we were called to inspect this home, we knew the urgency and solutions that these homeowners had and needed. The flooding was coming from the basement walls and floors from ground water that would rise after it rained. This means that there is no simple fix, although we provided the easiest route to a permanent solution possible.

We proposed our interior waterproofing and drainage system that uses WaterGuard for collection and drainage and a TripleSafe sump pump to expel the water. The WaterGuard runs under the floor around the perimeter of the basement and stops water as its coming in and drains it to a sump pump. This sump pump can hold and pump gallons of water and discharges it through a French drain outside the home.

When we got done with installing this system, the basement was well protected and dry. No more ruined items, high humidity, or easy mold growth inside of this basement.

Inspecting and Waterproofing Flooded Basement in Dobson, NC - Photo 1Inspecting and Waterproofing Flooded Basement in Dobson, NC - Photo 2
Waterproofing Dirty and Cracking Basement in Mount Airy, NC

The concrete floor in this basement was cracking and the block walls were leaking water. This complication decreased the safety of the home. To start getting the basement back in working order, the homeowners decided to waterproof it. Doing this would help solve the issues created by water leakage.

We came in and busted up the concrete around the perimeter and installed our WaterGuard drainage. With this in the ground under the floor, we can capture water intrusion and send it away from the home before it harms the basement. All the water flows into a sump pump that pumps the water out of a discharge line. When the concrete in repoured and the system is fully installed, the basement functions exactly as it did before, and it stays dry.

Once we finished the job, the homeowners were very happy. In this case, the road to home improvement started with us ensuring that the basement would not leak and cause adjacent issues to arise.

Waterproofing Dirty and Cracking Basement in Mount Airy, NC - Photo 1Waterproofing Dirty and Cracking Basement in Mount Airy, NC - Photo 2Waterproofing Dirty and Cracking Basement in Mount Airy, NC - Photo 3Waterproofing Dirty and Cracking Basement in Mount Airy, NC - Photo 4
Repairing and Leveling Concrete Porch in State Road, NC

Erosion and settling caused this front porch to shift and crack. Along the door is sunk significantly making it a trip hazard as well. The homeowners wanted to fix these issues before they got worse and rendered their entire porch useless or dangerous to walk on.

So, we went out to inspect. We found that our PolyLevel and NeusPro products could easily protect this home. We pumped PolyLevel under the porch to fill in the void that allowed the concrete to sink. Doing this stabilized the slabs and even lifted the porch back into place along the door jam. Lastly, we sealed all remaining cracks with NexusPro. This helps bind the slab back together and protect it from water seepage.

With the slab restored, the homeowners were happy. The potential trip hazard and the ruined slab is no longer something to worry about.

Repairing and Leveling Concrete Porch in State Road, NC - Photo 1Repairing and Leveling Concrete Porch in State Road, NC - Photo 2Repairing and Leveling Concrete Porch in State Road, NC - Photo 3Repairing and Leveling Concrete Porch in State Road, NC - Photo 4Repairing and Leveling Concrete Porch in State Road, NC - Photo 5
Waterproofing Wet Leaking Basement in Mount Airy, NC

Water seepage was starting to affect this basement by raising the humidity, creating musty smells, and ruining storage items. To prevent the leaks from further harming the home the homeowners had us waterproof it.

We jackhammered the floor around the perimeter of the basement and installed WaterGuard to collect water as it comes through the wall. Weep holes are drilled to allow water easy flow into our WaterGuard drainage system and is pumped out through our sump pump. After we repoured the jackhammered concrete, the basement was set up to keep water intrusion out of the basement.

Keeping this basement clean and dry made the homeowners very happy with our work. The discharge line was dug outside and flowed away from the base of the home to make sure it does not pool up in harmful areas.

Waterproofing Wet Leaking Basement in Mount Airy, NC - Photo 1Waterproofing Wet Leaking Basement in Mount Airy, NC - Photo 2Waterproofing Wet Leaking Basement in Mount Airy, NC - Photo 3Waterproofing Wet Leaking Basement in Mount Airy, NC - Photo 4Waterproofing Wet Leaking Basement in Mount Airy, NC - Photo 5
Serving the following Surry County, NC zip codes
State Road 28676, Westfield 27053, Lowgap 27024, Mount Airy 27030, Ararat 27007, Siloam 27047, Elkin 28621, Dobson 27017, Pilot Mountain 27041
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